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Orlando & Central Florida

Managed IT services for organizations that cannot afford downtime.

Desra Group runs the day-to-day IT for healthcare groups, defense contractors, and regulated professional firms across Orlando and the surrounding Central Florida cities - with the same standards we bring to federal programs.

Why Desra

A local provider with federal discipline.

Run & Maintain

Help desk coordination, patching, backups, endpoint and network oversight, and recurring maintenance on a defined cadence.

On-Site When It Matters

Technicians who show up at your office, clinic, warehouse, or new site - not a ticket queue three time zones away.

Compliance-Aware

The same team that supports HIPAA, CMMC, NIST 800-171, and RMF environments runs your day-to-day IT.

Accountable Response

Defined response expectations, documented environments, and a named point of contact who knows your systems.

What's Included

Everything the environment needs to stay healthy.

  • Help desk and user support
  • Endpoint management and patching
  • Network, firewall, and Wi-Fi oversight
  • Microsoft 365 and identity administration
  • Backup and recovery verification
  • Security hygiene and hardening
  • Vendor and ISP coordination
  • Asset inventory and documentation
  • User onboarding and offboarding
  • New site build-outs and relocations
  • Quarterly technology reviews
  • Audit and assessment support

Who We Support

Organizations with real consequences for downtime.

  • Medical, dental, and behavioral health practices
  • Defense contractors and government subcontractors
  • Law, accounting, and professional services firms
  • Multi-location retail, trades, and service operators
  • Nonprofits and associations
  • Manufacturers, warehouses, and distributors

Engagements are scoped to your environment and delivered on a monthly agreement. Pricing is quoted after a short discovery conversation - no packaged tiers, no surprise line items.

Service Areas

On-site coverage across Central Florida.

Headquartered at the Central Florida Research Park in Orlando, with technician coverage across Orange, Seminole, Osceola, Lake, Volusia, Brevard, and Polk counties.

Local coverage is delivered through Desra Commercial, our practice for regulated commercial organizations across Central Florida.

Let's look at your environment.

A short conversation, a walkthrough of what you have today, and a clear scope for what support should look like going forward.