Business Operations
Building SOPs for a Cleared GovCon Organization
Why every audit starts with "show me your written procedures" - and how to build an SOP library that survives DCAA and DCSA inspection.
Why SOPs Matter
Audit defense. Federal frameworks (NISPOM, NIST 800-171, FAR) operate on "say what you do, do what you say, prove it." The SOP is the "say what you do."
Risk mitigation. A single missed DFARS 7012 reporting window or mishandled CUI can trigger massive fines, loss of FCL, or False Claims liability.
Scalability. SOPs replace tribal knowledge with institutional memory so the program survives when key people leave.
The Required Library
Security operations (NISPOM): PERSEC, physical security, INFOSEC, insider threat, incident reporting.
Business operations (DCAA/FAR): timekeeping, expense reporting, unallowable costs, purchasing/CPSR.
Cybersecurity (NIST 800-171/CMMC): access control, incident response, configuration management, media protection.
How to Write One That Works
Write for the operator, not the auditor. Active voice. Specific job titles, not "management will."
Include the regulatory "why" so employees understand the weight behind the rule.
Be specific but not brittle. "Store Secret material in a GSA-approved Class 5 container with an X-09 lock" beats "click the blue Submit button."
Maintenance
Annual review with named owners. Version control with a revision block. Employee acknowledgment forms - those are the first thing an auditor will request.
Run unannounced internal floor checks. If your employees can't pass your own check, they won't pass DCAA's.
Want help putting this into practice?
Desra Group builds and maintains SOP libraries for cleared contractors - written for operators, defensible to auditors.
Need the people to execute?
Desra Group places cleared cybersecurity, RMF/GRC, IT, and mission support professionals on defense and federal programs.
Related guides
This guide is provided for general informational purposes only and does not constitute legal or compliance advice. Specific obligations depend on your contracts and the data you handle.